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NinjaTrader
NT8 freezing/locking up
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NT8 freezing/locking up
When changing indicator parameters my program locks/freezes for 3, 4 or 5+ mins. Any suggestions - am I doing something inappropriate? I have completely uninstalled and reinstalled the program and shut down memory management programs along with antivirus programs and still experiencing the freezes.Tags: None
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yhawk,
Please write in to PlatformSupport(AT)NinjaTrader(DOT)com and reference this forum post with RE:JOSH in the subject line. Please attach your Log and Trace files to your email so that I may investigate this matter further. You may follow the steps below to attach those files.- Open your NinjaTrader folder under My Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Josh G.NinjaTrader Customer Service
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