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NinjaTrader
custom assembly errors on new version
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Hello b16_aln,
Thanks for opening the thread.
It looks like there has been an issue with a corrupt installation. I would first recommend to download a new installer and attempt a Repair Installation. If that does not help, I would then suggest testing with a clean environment.
Please take the following steps to run a Repair on the installation- Close NinjaTrader
- Delete your old installer
- Download a new installer from https://ninjatrader.com/Download
- Select Repair when running the installer
- Close NinjaTrader
- Rename the Documents/NinjaTrader 8/ folder to "NinjaTrader 8 OLD"
- Uninstall NinjaTrader from the Windows Control Panel
- Download a new installer from https://ninjatrader.com/Download
- Reinstall NinjaTrader
Please let me know if you are continuing to see issues after taking these steps.JimNinjaTrader Customer Service
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Hello b16_aln,
Thanks for following up.
We would like to have a closer look at this issue on call. Could you reach out to me at platformsupport[at]ninjatrader[dot]com with the text "Attn Jim" and a link to this thread? Please also include a phone number or a Skype ID where we can reach you as well as a time when we can get connected. (Please include a time zone.) Our regular support hours are 8:30am to 6pm US Eastern, Monday through Friday.
I look forward to connecting and investigating this further.JimNinjaTrader Customer Service
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