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New "Path" Draw Tool

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    New "Path" Draw Tool

    Looking at the new Path draw tool...I can draw segments of a path OK....but how do you end your path or save it ??

    Thanks....

    #2
    Hello,

    Thank you for your post.

    This segment may be ended with a Double Click.

    To save this simply save your workspace when shutting down NinjaTrader 8.

    Please let me know if I may be of any further assistance.
    Dennis E.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Dennis View Post
      Hello,

      Thank you for your post.

      This segment may be ended with a Double Click.

      To save this simply save your workspace when shutting down NinjaTrader 8.

      Please let me know if I may be of any further assistance.
      Am having a hard time ending the Path with double left click ....rarely works after many attempts....snap mode set to disable....
      tried on seconds & daily charts....screen shot below

      Comment


        #4
        I cannot cause the double-click to end the path tool to fail after dozens of attempts. Can you go into further detail about exactly what steps you're taking? Can you recreate the double-click failure on a new chart in a blank workspace?

        Also, your attachment seems broken. Were you attempting to attach a screenshot?

        What about in safe mode?
        So we can further diagnose your system, please start NinjaTrader in Safe Mode.

        Safe Mode will prevent NinjaTrader from:
        • Loading workspaces.
        • Connecting on start-up.
        • Loading custom assemblies.
        • Getting instrument updates from the server.
        To enable safe mode, please use the following steps:
        • Exit NinjaTrader.
        • Hold the CONTROL key and double click the NinjaTrader icon.
        • Keep the CONTROL key held down until you see the Control Center.
        • You can verify you are in safe mode by going to Help -> About.
        Once in safe mode, open a chart with no templates or indicators and test for the behavior.

        Comment


          #5
          Hi Patrick...just tried safe mode...same results ...double left click still not working....
          ...here is a video done in normal mode that reproduces....
          .


          Yes, was attaching a screen shot before...am not that familiar with the new forum format...

          Thanks....

          Comment


            #6
            What is your PC's double click mouse speed set to? Do other double-click functions, like double clicking on the data series to access the data series parameters work without issue?

            Comment


              #7
              ...double click was set not that high and seems to work OK elsewhere....screen shot current settings below...
              slowing it down to 25% or so made no difference with Ninja Path tool....

              Comment


                #8
                Your screenshots are still not coming through correctly when you attempt to attach them to the forums. Since I am unable to reproduce your symptom, I'd suggest that you contact us via email so we can learn more about your NinjaTrader and your PC to troubleshoot further. Please send me your log and trace files so that I may look into what occurred.
                • You can do this by going to the Control Center-> Help-> Email Support
                • Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
                • Please reference the following ticket number in the body of the email: 2072153 ATTN PatrickG

                Comment

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