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NinjaTrader
Not able to see broker in list of available connections
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Not able to see broker in list of available connections
After upgrading to NT8 and updating the platform with my lifetime license, I do not see the NinjaTrader Continuum connection available. It's been a while since I have logged in.
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Hello remilonwheels,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2084547" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
I look forward to your reply.
- Likes 1
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