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NT8 + Google cloud platform

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    NT8 + Google cloud platform

    Hello,

    In a NEW vs2017 project (.Net 4.5 framework), I've installed Google Cloud Platform Nuget package, and everything is fine and compiles.

    I copied ALL DLLs from the project's debug library (including DLLs appeared in the project References) to 'NinjaTrader 8\bin\Custom' folder.

    When I start NT, while it loads, an error appear:
    Unable to retrieve type info for 'NinjaTrader.NinjaScript.AddOnBase' from assembly 'Grpc.Auth': Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.

    And from log:
    Failed load vendor assembly '\NinjaTrader 8\bin\Custom\Grpc.Auth.dll': The given key was not present in the dictionary.

    Can you please try to assist with this message?
    Thank you very much in advance!


    #2
    Hello tommmm,

    Thank you for your note.

    I would like to review your Log and Trace files for further information.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2090757" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment


      #3
      Dear Chris,
      Thank you for your quick response!
      Sent the compressed folders as you instructed.
      Thank you very much for looking into this.

      Comment


        #4
        Same Problem here, did you find a solution?

        Comment


          #5
          I also ran into this same exact issue, any solution?

          (Update: also emailed support with my log & trace)
          Last edited by akaSurreal; 01-30-2023, 06:56 PM.

          Comment


            #6
            Was this finally solved? what is the workaround? thanks

            Comment


              #7
              Hello tradebot ,

              Thank you for reaching out.

              DLL loading failures can generally happen if the DLL is in the wrong format, or if one of the resources that DLL uses is not present.

              However, please use the following steps to send your Log and Trace files directly to Platform Support so we may take a look and investigate what is causing this message to appear.
              • Go to the Control Center > Help > Email Support
              • Select: Platform Technical Support
              • Attach: you can use this to attach a screenshot of the error message
              • Include any additional information in the Body as desired
              • Ensure the "Log and trace files" box is checked
                • Send the email
              ​We look forward to receiving your files and resolving your inquiry!​
              Erick P.NinjaTrader Customer Service

              Comment

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