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disappearing rectangle drawings

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    disappearing rectangle drawings

    I'm currently using NT8 8.0.11.1 64-bit version and have noticed the rectangles I've drew on the charts disappeared when my data connection is lost, has anyone experienced this problem and how did you prevent it from happening. I did not experience this problem from the previous version of NT8.

    #2
    Hello smtraderca,


    Thank you for your post.


    Could you please send the log and trace from your platform to look further into this inquiry.


    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.


    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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