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Resetting Fibonacci Extension Tool

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    Resetting Fibonacci Extension Tool

    It is not extending as it used to. Before, as I would anchor my three points, it would extend across the chart and expand. Now it just turns into a stationary box that moves around with my cursor but does not expand. I have tried restoring the tool and even re-installing NT8. How can I completely reset it?

    #2
    Hello,

    Thank you for your post.

    Please follow the steps below to manually attach your log and trace files to an email
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments platformsupport[at]ninjatrader[dot]com Attn: Dennis Platform Support Request 2100166
    • Once complete, you can delete these compressed folders.
    Thanks in advance; I look forward to resolving this item.
    Dennis E.NinjaTrader Customer Service

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