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Strategy Auto-Disable

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    Strategy Auto-Disable

    My strategy is auto disabling in this last two days its disabling withouth i doing anything.
    I had to activate again manually.
    Does someone know how to fix this?

    #2
    Hello jsafra,

    Thanks for your post and welcome to the Ninjatrader forums!

    Typically when a strategy disables itself it has encountered an unexpected run time condition. The first step to solving is to always check the "log" tab of the control center. If a strategy is disabled due to an error condition it will usually be noted there.

    Paul H.NinjaTrader Customer Service

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      #3
      Hello,
      I saw the log and it said that i lost connection with my broker. But with this i now have another doubt. Whydoes my strategies didnt enable automaticaly?
      I will send my log with the start with the error and me enable manually
      Last edited by jsafra; 03-11-2019, 09:32 AM.

      Comment


        #4
        Hello jsafra,

        I have removed the log you have posted as this may contain sensitive information.

        Please email these to platformsupport [at] ninjatrader [dot] com.
        In the email, please include a link to this forum thread.

        Also, as a tip, to send the log and trace files with the email:
        • Open your NinjaTrader folder under Documents
        • Right click on the 'log' and 'trace' folders and select Send To -> Compressed (zipped) Folder
        • Send the two compressed folders as attachments to this email
        • Once complete, you can delete these compressed folders
        Chelsea B.NinjaTrader Customer Service

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