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Login failed: Your logon is disabled

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    Login failed: Your logon is disabled

    Hello,

    I was trading this morning in simulation mode for a couple of hours, then all of a sudden I lost my connection on both my home PC and on my VPS, and got a couple of error messages.

    The first message said that the CAST user closed the session (Panic)

    The second message said that my login failed, that my logon is disabled. It said to contact my FCM.

    Screenshots attached.

    I emailed my FCM yesterday, telling them that I would be closing my IRA account and opening a cash account to transfer all my funds to, to trade with instead.

    They wouldn't prematurely just close my IRA account before I finalized my new cash account and authorized them to do so, would they?
    Attached Files

    #2
    NinjaTrader does not generate these messages. NinjaTrader behaves like a radio in that it simply passes on the messages it receives from your broker/FCM through your connection.

    We would have no information about 'why' this occurred, Please contact your broker/FCM for more information.
    Patrick G.NinjaTrader Customer Service

    Comment


      #3
      Hi Patrick,

      Thanks for your reply.

      The brokerage got back to me. It is because my funds are currently being transferred, so I cannot access that account at the time.

      They gave me a link to create a temporary demo account in the meanwhile.

      Comment

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