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NT stop starting

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    NT stop starting

    Hello support,
    Today I was working and suddenly NT closes and never started again.
    I tried re-installing, disabling AV, etc.

    I've attached the last log and trace files for your examination.

    Thanks in advance for your help!

    #2
    I downloaded your files then removed them. DO NOT share your log and trace files publicly as they can contain sensitive information.

    I see the following error in your files:

    2019-03-20 11:04:29:086 *************** unhandled exception trapped ***************
    2019-03-20 11:04:29:086 Token EndDocument in state Document would result in an invalid XML document.

    When you need to send us your files to diagnose an issue, it is best to contact us via email at PlatformSupport[AT]NinjaTrader[DOT]com. Please send us an email with a link to this forum thread and "Ticket #2109175" in the subject so we may assist you further.
    Patrick G.NinjaTrader Customer Service

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