• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT stop starting

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    NT stop starting

    Hello support,
    Today I was working and suddenly NT closes and never started again.
    I tried re-installing, disabling AV, etc.

    I've attached the last log and trace files for your examination.

    Thanks in advance for your help!

    #2
    I downloaded your files then removed them. DO NOT share your log and trace files publicly as they can contain sensitive information.

    I see the following error in your files:

    2019-03-20 11:04:29:086 *************** unhandled exception trapped ***************
    2019-03-20 11:04:29:086 Token EndDocument in state Document would result in an invalid XML document.

    When you need to send us your files to diagnose an issue, it is best to contact us via email at PlatformSupport[AT]NinjaTrader[DOT]com. Please send us an email with a link to this forum thread and "Ticket #2109175" in the subject so we may assist you further.
    Patrick G.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by bztynbzp, Yesterday, 11:17 PM
    0 responses
    1 view
    0 likes
    Last Post bztynbzp  
    Started by Dan_D_Trader, Yesterday, 03:49 PM
    0 responses
    4 views
    0 likes
    Last Post Dan_D_Trader  
    Started by JohnAymin, Yesterday, 02:38 PM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_Tyler  
    Started by Rmos22, Yesterday, 02:20 PM
    2 responses
    23 views
    0 likes
    Last Post Rmos22
    by Rmos22
     
    Started by sawtooth500, Yesterday, 12:59 PM
    1 response
    9 views
    0 likes
    Last Post NinjaTrader_Spencer  
    Working...
    X