• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Chart not matching the bid / ask

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • sisenberg
    started a topic Chart not matching the bid / ask

    Chart not matching the bid / ask

    Sometimes the chart does not match the bid / ask. Right now on the NQ its off by about 14 points. Is that normal during peak action? Thanks,

  • NinjaTrader_SergeyS
    replied
    Hello sisenberg,

    Thank you for writing in.

    Hello,

    Thank you for posting.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread as well as a message "ATTN Sergey."

    Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.
    .

    Leave a comment:

Latest Posts

Collapse

Topics Statistics Last Post
Started by uiwislth, Yesterday, 11:25 PM
0 responses
3 views
0 likes
Last Post uiwislth  
Started by Steve L, Yesterday, 10:04 PM
0 responses
1 view
0 likes
Last Post Steve L
by Steve L
 
Started by marianfed, Yesterday, 09:47 PM
0 responses
3 views
0 likes
Last Post marianfed  
Started by hir04068, Yesterday, 09:29 PM
0 responses
1 view
0 likes
Last Post hir04068  
Started by iq200, 03-11-2018, 07:49 PM
24 responses
1,011 views
0 likes
Last Post mrlucky1x  
Working...
X