does not load the graphics of any instrument

[edutrader]

mi problema es que no carga las gráficas después de haber renovado la cuenta demo. que puedo hacer?

[NinjaTrader_PatrickG]

We can only provide forum support in English. Using Google Translate, your message translates to:

does not load the graphics of any instrument

my problem is that it does not load the graphics after having renewed the demo account. What I can do?

There are a few things that can cause this issue like viewing expired contracts or viewing an instrument which is not enabled for real-time data on the demo. Please answer the following questions:

• What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.X or 8.0.X.X)
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• What instrument (and expiry if applicable) have you selected? For example, ES 06-19, AAPL, EURUSD, etc.
• (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?