• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT 8.0.12 crash

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    NT 8.0.12 crash

    Hello NT engineers -

    8.0.12 is crashing like 8.0.11.1 did.

    Still a fundamental engineering design problem with your software.
    No third-party apps.

    Your software cannot handle performance!

    Specs:
    1) One workspace running
    2) 8 charts
    3) Biggest chart size 3 month; smallest is 500 ticksize

    Hardware:
    6th Generation Intel(R) Core(TM) i5-6400 Processor (6M Cache, up to 3.3 GHz)
    24 GB DDR4 2133MHz SDRAM Memory
    7200 RPM SATA 6Gb/s Hard Drive
    NVIDIA GeFore GTX 1050 2 GB DDR5

    Exception (also attached:

    The program NinjaTrader.exe version 8.0.12.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: 808
    Start Time: 01d3a1668ec71464
    Termination Time: 106
    Application Path: C:\Program Files (x86)\NinjaTrader 8\bin64\NinjaTrader.exe
    Report Id: 6503e8ba-0d5e-11e8-9cdc-ac2b6e5fbfdf

    Log Name: Application
    Source: Application Hang
    Date: 2/9/2018 12:59:34 AM
    Event ID: 1002
    Task Category: (101)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer:
    Description:
    The program NinjaTrader.exe version 8.0.12.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: 808
    Start Time: 01d3a1668ec71464
    Termination Time: 106
    Application Path: C:\Program Files (x86)\NinjaTrader 8\bin64\NinjaTrader.exe
    Report Id: 6503e8ba-0d5e-11e8-9cdc-ac2b6e5fbfdf

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-02-09T05:59:34.000000000Z" />
    <EventRecordID>21902</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mmzsc1PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>NinjaTrader.exe</Data>
    <Data>8.0.12.0</Data>
    <Data>808</Data>
    <Data>01d3a1668ec71464</Data>
    <Data>106</Data>
    <Data>C:\Program Files (x86)\NinjaTrader 8\bin64\NinjaTrader.exe</Data>
    <Data>6503e8ba-0d5e-11e8-9cdc-ac2b6e5fbfdf</Data>
    <Binary>430072006F00730073002D00740068007200650061 00640000000000</Binary>
    </EventData>
    </Event>


    Log Name: Application
    Source: Windows Error Reporting
    Date: 2/9/2018 12:59:34 AM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: mmzsc1PC
    Description:
    Fault bucket , type 0
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: NinjaTrader.exe
    P2: 8.0.12.0
    P3: 5a7099ea
    P4: c7d0
    P5: 1
    P6:
    P7:
    P8:
    P9:
    P10:

    Attached files:

    These files may be available here:
    C:\Users\mmzsc1\AppData\Local\Microsoft\Windows\WE R\ReportArchive\AppHang_NinjaTrader.exe_df477d63d6 75fcad135413652971a945804348_0beee2c0

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 6503e8ba-0d5e-11e8-9cdc-ac2b6e5fbfdf
    Report Status: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-02-09T05:59:34.000000000Z" />
    <EventRecordID>21901</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mmzsc1PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>AppHangB1</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>NinjaTrader.exe</Data>
    <Data>8.0.12.0</Data>
    <Data>5a7099ea</Data>
    <Data>c7d0</Data>
    <Data>1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\Users\mmzsc1\AppData\Local\Microsoft\Wind ows\WER\ReportArchive\AppHang_NinjaTrader.exe_df47 7d63d675fcad135413652971a945804348_0beee2c0</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>6503e8ba-0d5e-11e8-9cdc-ac2b6e5fbfdf</Data>
    <Data>0</Data>
    </EventData>
    </Event>
    Attached Files
    Last edited by mmeninger; 02-09-2018, 12:17 AM.

    #2
    Hello mmeninger,

    Can you please send me your NinjaTrader log and trace files. Log and trace files can be found at the locations below.

    Windows start menu-->Documents-->NinjaTrader 8-->log

    Windows start menu-->Documents-->NinjaTrader 8-->trace

    Right click the log and trace folder and select Send to-->Compressed (zipped) folder. Subsequently attach both .zip files in your email and send it to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, NT 8.0.12 crash' in the subject field.
    JasonNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by GussJ, Today, 01:30 PM
    1 response
    2 views
    0 likes
    Last Post NinjaTrader_PaulH  
    Started by GARZONJ, Today, 12:25 PM
    3 responses
    13 views
    0 likes
    Last Post NinjaTrader_PaulH  
    Started by RandanAL, Today, 11:53 AM
    1 response
    13 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by yeshujbp, 07-21-2019, 02:40 PM
    2 responses
    35 views
    0 likes
    Last Post omololu
    by omololu
     
    Started by seagraph, Yesterday, 03:27 PM
    1 response
    28 views
    0 likes
    Last Post NinjaTrader_Jesse  
    Working...
    X