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Unable to add indicator - Programming errors

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    Unable to add indicator - Programming errors

    I am unable to add any new indicators to NT 8 due to programming errors. I have researched and tried to re-compile and it shows me what files are producing the errors. They are @fibonaccitools.cs @gannfan.cs @riskreward.cs and @ruler.cs. Since these are Ninja files I am not able to modify or delete these indicators/drawing tools. I have tried to re-install and do the repair option but that has not worked either. Please advise as to what steps I can take to resolve this issue.

    Thank you

    #2
    Hello deblanka,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2111823" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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