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Partner 728x90

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new account patsystems

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    new account patsystems

    I have updated my computer and unfortunately I am not able to download Ninja Trader 7, but 8 is fine.
    However when I tried to create a new account I noticed that patsystems was not listed anymore - and I am connected with my broker with patsystems. Is it normal?

    Best regards

    Fabrice

    #2
    Hello noreils,

    Thank you for your note.

    The connection for Patsystems is only available for NinjaTrader 7. Patsystems will not be available as an account connection option for NinjaTrader 8. You find a list of supported data feeds for NinjaTrader 8 at the link below:That being said, we intend to continue supporting NinjaTrader 7 for the foreseeable future. Are you receiving an error message when attempting to download NinjaTrader 7?

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Hello Chris

      Yes, actually when I download the setup.exe (ninjatrader/in/CVD.php) I got the following error: Failed to download NinjaTrader

      I guess this is a wrong link....

      Fabrice

      Comment


        #4
        Hello noreils,

        Thank you for the reply.

        Please try to download the platform from the following link: https://ninjatrader.com/PlatformDirect

        Let us know if we may assist further.
        Chris Sch.NinjaTrader Customer Service

        Comment


          #5
          Hello Chris

          Actually it works if I download the prior release (I did not try before but this link is working). However in this release 7.0.1000.39, Patsystems disappeared as well - looks like the licensed providers change over time.

          The version I have is 7.0.1000.31 - do you know if it is still possible to download it from somewhere?

          Thank you for your support

          Fabrice

          Comment


            #6
            Hello noreils,

            Thank you for your note.

            Do you have a license key licensed for use with Patsystems entered into your platform?

            I look forward to your reply.
            Chris Sch.NinjaTrader Customer Service

            Comment


              #7
              Hi Chris

              Actually my broker is Berkeley Futures Limited (BFL), London. I have a license for Ninja Trader and an account with BFL and the provider is PAT system

              But when I want to create my account, PAT is not listed as a provider .

              Do I miss something?

              Regards

              Fabrice

              Comment


                #8
                Hello Fabrice,

                Thank you for your post.

                We believe this may be due to the technology that is enabled on your License Key. So that we may further assist, can you please send us an email with a copy of your License Key to [email protected]

                You can find your License Key for sending the email above under Help > License Key

                I look forward to assisting you further.
                Thomas C.NinjaTrader Customer Service

                Comment


                  #9
                  Dear Thomas

                  I just sent you my license key (attn Thomas C. in the header)

                  Best regards

                  Fabrice

                  Comment


                    #10
                    Dear Thomas,

                    Any news regarding what is enabled with my license key?

                    Best regards

                    Fabrice

                    Comment


                      #11
                      Hello Fabrice,

                      We have replied to your email. Please check your spam and junk folders.
                      Christopher S.NinjaTrader Customer Service

                      Comment

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