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ATM Strategy - Mode Currency with Stop limit - Error occurs

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    ATM Strategy - Mode Currency with Stop limit - Error occurs

    Dear Support,

    there is a problem/bug on ATM Strategys with type "currency" and active "stop limit for stop loss".


    Buy works - but stop limit value wrong
    Sell doesn't work - error occurs


    Sell Example
    (over chart trader and active atm strategy with currency parameter type and active stop limit):
    Last edited by tulx2305; 04-10-2019, 02:22 AM.

    #2
    Hello tulx2305,

    Thank you for your note.

    I would like to review your Log and Trace files for more information.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2125943" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_ChrisSch View Post
      Hello tulx2305,

      Thank you for your note.

      I would like to review your Log and Trace files for more information.

      Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2125943" in the subject line so I may investigate this matter further.
      • Open your NinjaTrader folder under Documents.
      • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
      • Send the 2 compressed folders as attachments to this email.
      • Once complete, you can delete these compressed folders.

      I look forward to your reply.
      Done

      I think you can also easily reproduce on your system.

      Comment

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