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Historical data for /YM issues

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    Historical data for /YM issues

    Hello,

    I am unable to access historical data for /YM 6-19, from March 24 - 30, 2019.

    Is anyone else having issues? I can obtain historical data the week before and after the mentioned dates for this futures ticker.

    Any help would be appreciated.
    Thanks,
    Chris


    #2
    Hello centrino2,

    Thank you for your note.

    So I may best assist, who is your data provider? What type of chart are you attempting to load? (Ex: minute, daily, tick, etc)

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Hi Chris,

      I am using Forex.com as data provider. I also tried using the NT data provider (NT Continuum, paid service).

      Trying to obtain minute data (last).

      Thanks for your help.

      Comment


        #4
        Hello centrino,

        Thank you for your reply.

        Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2126926 " in the subject line so I may investigate this matter further.
        • Open your NinjaTrader folder under Documents.
        • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        • Send the 2 compressed folders as attachments to this email.
        • Once complete, you can delete these compressed folders.

        I look forward to your reply.
        Chris Sch.NinjaTrader Customer Service

        Comment

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