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Kinetick EOD doesn't work

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    Kinetick EOD doesn't work

    Hello,

    I've a problem with Kinetick EOD: no data in the charts. If i connect/disconnect Kinetick, one chart is loaded but, after, nothing happens.

    I have the green light at the bottom left of the NT8 window but I have an error message in logs when i connect NT8 to Kinetick(Category: Connection): Time to auto close position='00:00:00', Enabled=False.

    Thanks for help.

    AF

    #2
    Hello AF,

    What is the instrument, bar type, and interval used on the chart?

    The Kinetick End of Day connection provides daily historical data but does not provide intra-day data or real-time data.
    Chelsea B.NinjaTrader Customer Service

    Comment


      #3
      Hello Chelsea,

      I go in: New/Chart/Select and, for example, DOW30/CSCO. I join a screenshot of data series window.

      Again, when i have tested to write this message, a first chart was loaded (with a little delay) and, after, nothing!

      AF
      Attached Files

      Comment


        #4
        Hello AF,

        When I test it on my end, I load the requested data. Does it make a difference if you right click in the chart and select 'Reload All Historical Data'?

        If not, please shut down NinjaTrader and navigate to the location below.

        Windows start menu-->Documents-->NinjaTrader 8-->db

        Delete the cache folder that is within the db folder.

        The cache folder is used to quickly load data in chart windows - the actual data is saved in the tick, minute and day folders. The first time you load data after deleting the db-->cache folder, it will take a little longer to load than usual. Once all data is loaded, it should load data quickly again.

        Start NinjaTrader and check if the daily CSCO chart loads the requested data.
        Attached Files
        JasonNinjaTrader Customer Service

        Comment


          #5
          Hello Jason,

          It works if i reload data (right click).. excerpt on DAX30 stocks.

          Thanks for help.

          AF

          Comment

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