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Partner 728x90

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My Available funds

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    My Available funds

    I got my daily statement from NT Brokerage, It shows that I have $50 more than what Ninjatrader 8 shows me that I have on my control panel. Basically, I'm missing $50 in my account.

    Also, NT8 only shows me my cash value, all other boxes are at $0.00

    #2
    Also. Before I shut down my pc yesterday, The money was in there. All positions were closed. I log on to NT8 today and the money was gone and all the indicators were gone from my 5 min charts.

    Comment


      #3
      Your brokerage statement should always be considered the primary source of information and the NinjaTrader platform secondary. First, please contact your broker to confirm your account information.

      Please send me your database, log, and trace files so that I may look into what occurred.
      • You can do this by going to the Control Center-> Help-> Email Support
      • Expand 'Other files' and enable 'Database file'.
      • Please reference the following ticket number in the body of the email: 2151461 ATTN PatrickG
      Patrick G.NinjaTrader Customer Service

      Comment


        #4
        Email just sent.

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