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ATM Template - Using Stop Limit for Stop Loss

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    ATM Template - Using Stop Limit for Stop Loss

    Hello,

    I'm encountering an issue with predefined ATM template stops when live trading. When the "stop limit for stop loss option" is checked, upon filling my ATM entry, the stop limit order is placed then immediately cancelled due to mismatched stop and limit prices for the stop limit order. This issue doesn't occur when using simple stop orders, nor does it occur when using a SIM connection. My broker used for the live orders is Interactive Brokers.

    #2
    CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

    If your trades are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk here:
    • Phone: 312.423.2234
    • Email: orders[AT]ninjatrader.com
    Please send me your log and trace files so that I may look into what occurred.
    • You can do this by going to the Control Center-> Help-> Email Support
    • Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
    • Please reference the following ticket number in the body of the email: 2151864 ATTN Patrick G
    Patrick G.NinjaTrader Customer Service

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