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why the future price is different between IB and NT?

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    why the future price is different between IB and NT?

    Please see the attachment for H/L/C price of NQ at 15:55 on May 16 as an example. This led to different values for technical indicators.
    why different? Thanks.

    Click image for larger version

Name:	nq price at 15.55 on May 16.PNG
Views:	2
Size:	142.7 KB
ID:	1058005
    Attached Files

    #2
    Hello bxl2019,

    Thank you for your note.

    I would not expect the data between two different platforms to always be 100% identical however I would like to gather further information to best assist.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2160840" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by bxl2019 View Post
      Please see the attachment for H/L/C price of NQ at 15:55 on May 16 as an example. This led to different values for technical indicators.
      why different? Thanks.

      Click image for larger version

Name:	nq price at 15.55 on May 16.PNG
Views:	2
Size:	142.7 KB
ID:	1058005
      IB uses snapshot data. Such data is inherently inaccurate on small time frames, and especially egregiously inaccurate on timeframes smaller than the snapshot interval.

      Comment

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