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'Open in New Strategy Analyzer' grayed out/disabled

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    'Open in New Strategy Analyzer' grayed out/disabled

    This is a recently installed NT8 version 8.0.18.0 with no addons - Is there any reason why both the 'Open in New Strategy Analyzer' and 'Open in Strategy Analyzer Tab' menu options would be disabled? Please see attached screen shot for reference.


    #2
    Hello dave416,

    Thanks for posting.

    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread, ticket number '2166937' for reference, and a message 'ATTN Sergey'.

    Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.
    Sergey S.NinjaTrader Customer Service

    Comment


      #3
      Hi Sergey, I figured out how to make it work, but it still might be a bug to investigate. Here's how I solved it:

      - Fresh install of NT 8.0.18.0. Picked the defaults for everything including themes.
      - Opened a new strategy analyzer and ran a SMA Crossover optimization.
      - At this point, the optimization results are in the top window, and the Summary/context info is in the bottom. The 'Log' does not show by default.
      - Right-clicking on an optimization results in the top half still shows grayed out for the 2 'Open in new' menu options.
      - Now, right-click in the Optimization settings and selecting 'Show Log' in the menu pops up - this is as per the help doc https://ninjatrader.com/support/help...zer_layout.htm
      - In the Log window that appears, right click on a Log result - the 2 menu options are available
      - Now back up to the Optimization results - right click on one, and the 2 menu options are now available

      I tried it a several times, and the above is the only way I could make the menus appear.

      I hope that helps.

      Comment


        #4
        Hello dave416,

        Thanks for posting.

        Could you please provide the EXACT steps you took to first arrive at what you were experiencing so I may see if I can reproduce it on my end.

        Thanks in advance; I look forward to your reply.
        Sergey S.NinjaTrader Customer Service

        Comment

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