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Hello mk77ch,
Thank you for your post.
Glad to assist. Based on the screen shot, the live key entered is a Single Broker enabled for Rithmic. To add or convert providers, you may email our sales team with your live key found at Help > License key - PlatformSales[AT]NinjaTrader[DOT]com.
You may also use our simulation key below in the meantime to show all available providers in testing.
@SIM-A82F-D583-40B1-AE74-B79F-705D-1952
Please ensure that you have restarted NinjaTrader for the changes to be applied.
Please feel free to write in with any additional NinjaTrader items we may assist with.
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