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No data of chart for NYSE ^ADD Issue

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    No data of chart for NYSE ^ADD Issue

    Hi,

    I connect to "Interactive Brokers".

    The chart for "^TICK" with period="1 Minute" is working correctly.

    However, I can not see any data while I am trying to load the "^ADD" chart by period="1 Minute".

    You could refer to the attachment for connection status and connection configuration.

    Is anyone know how to fix this ?

    Thanks.

    #2
    Hello novel168,

    NinjaTrader has the symbol mapping for this as AD-NYSE

    Is this correct for what you are loading in Trader Workstation?

    Is this instrument receiving delayed data in Trader Workstation?
    Chelsea B.NinjaTrader Customer Service

    Comment


      #3
      Hi,

      Thanks for your reply.

      My symbol mapping of ^ADD is as the attachment. It is the same as you mentioned "AD-NYSE".

      How to check "Is this instrument receiving delayed data in Trader Workstation?"

      Thanks!

      Comment


        #4
        Hello novel168,

        You have provided a screenshot of the Instrument settings in NinjaTrader and not in Trader Workstation.

        May we have a screenshot of TraderWorkstation to show this is the correct symbol?

        After adding AD-NYSE to a row in TraderWorkstation,a yellow dot indicates delayed data. Hover the mouse over the row. If a pop-up appears that mentions delayed data, this would indicate the data is delayed and will not load in NinjaTrader.
        Chelsea B.NinjaTrader Customer Service

        Comment

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