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No Bid Data Printing in Order Flow

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    No Bid Data Printing in Order Flow

    Hello - I am using eSignal, and have CME data with L2. When connecting with NT8 using various Order Flow tools (so it's not the add-on) I don't see any data on the one side (see screenshot) - Any ideas on what could be the cause? Thanks


    #2
    Hello topmarx,

    Thanks for writing in.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please include a link to this forum post in the body of your email.
    Alan S.NinjaTrader Customer Service

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      #3
      All done, thanks for the rapid reply. If only eSignal support was half as good as NT

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        #4
        Waiting a while, it looks like bid is coming through but only in real-time. So its not backfilling both sides of the data, only one side.

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