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Not seeing Workspace

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    Not seeing Workspace

    Hi Support,

    Still working in Ninja 7 as I slowly move to 8. I hadn't been in 8 in months and was going to work on it this weekend. I wasn't able to launch it so I ended up downloading 8 again.

    Now when I launch it my Workspace isn't there. I can see it in the folder (file explorer) but at a loss on how to open it in NT 8.

    -Steven

    #2
    Hello schaun_oh,


    Thank you for your post.


    Could you please send the log and trace from your platform to look further into this inquiry.


    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.


    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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