My ninja is giving a wrong username or password, but I have not changed anything in it. What can it be? Thanks
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Username or password wrong
Collapse
X
-
Username or password wrong
My ninja is giving a wrong username or password, but I have not changed anything in it. What can it be? ThanksTags: None
-
Hello Eduardo Quintana,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2198668" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
I look forward to your reply.
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by funk10101, Today, 09:43 PM
|
0 responses
3 views
0 likes
|
Last Post
by funk10101
Today, 09:43 PM
|
||
Started by pkefal, 04-11-2024, 07:39 AM
|
11 responses
36 views
0 likes
|
Last Post
by jeronymite
Today, 09:37 PM
|
||
Started by bill2023, Yesterday, 08:51 AM
|
8 responses
44 views
0 likes
|
Last Post
by bill2023
Today, 09:27 PM
|
||
Started by yertle, Today, 08:38 AM
|
6 responses
26 views
0 likes
|
Last Post
by ryjoga
Today, 09:17 PM
|
||
Started by algospoke, Yesterday, 06:40 PM
|
2 responses
24 views
0 likes
|
Last Post
by algospoke
Today, 07:04 PM
|
Comment