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Unhandled exception: Value cannot be null. Parameter name: s

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    Unhandled exception: Value cannot be null. Parameter name: s

    Hello Support

    When upgrading to NT8 v13 and v13.1 I am unable to load my Market Analyzer templates? I get the error message "Unhandled exception: Value cannot be null. Parameter name: s"

    I tried rolling back to v12 but when installing v12 I get the error "Database must be used with more current version of Ninjatrader"

    See attached screenshot

    Please help
    Attached Files

    #2
    Hello TraderYoda,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      When I choose to ignore the error ""Database must be used with more current version of Ninjatrader"", then I am able to apply my Market Analyzer templates BUT some of my indicators on charts don't work

      I have emailed you my log and trace files

      Comment

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