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NinjaTrader 8.18 Install Error

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    NinjaTrader 8.18 Install Error

    Removed previously installed NinjaTrader 8.18 completely due to windows errors.
    Downloaded the latest version of NinjaTrader 8 .18 msi but ended up with errors as seen below: Click image for larger version

Name:	Ninjatrader 8.18 Error.png
Views:	79
Size:	7.0 KB
ID:	1064391

    Please help resolve installation. thank you
    Attached Files

    #2
    Emma1,

    Thanks for posting.


    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of your PC's Even Viewer logs. To get the Event Viewer log please do the following:
    • Go to the start menu in Windows and search for Event Viewer
    • Expand Window Logs
    • Left click on Application
    • Right click on Application
    • Select 'FilterCurrent Log...'
    • Change the 'Logged' drop down option to 'Last 24 hours' > OK
    • Right click on Application again
    • Select 'Save Filtered Log File As...'
    • Make note of the save location, Enter a name for the file, and select Save
    Please attach the saved Event Viewer log to your email to us at Platform Support.
    Drew O.NinjaTrader Customer Service

    Comment


      #3
      solved by new download and re-installation.Thank you.

      Comment

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