License key not working

[Hank_R]

Good Morning,

While attempting to download the latest version of NT 8 my longtime license key is not working. Any help will be appreciated. The key I am using is an old @SIM.

Thanks

Hank

[diver]

I am having the same problem. thanks.

[NinjaTrader_PatrickH]

Hello Hank_R and diver,

Thank you for your posts.

Please reach out to us at platformsupport[at]ninjatrader[dot]com to acquire the needed new Free Simulation License Key. Please reference this thread in your email.

We look forward to assisting you further.

[jimbo002]

I own a lifetime multibroker licence and when i downloaded the new NT8 it opens up in @sim mode.
Any suggestions?
thanks

james

[NinjaTrader_PatrickH]

Hello jimbo002,

Thank you for your post.

Please go to the NinjaTrader 8 Control Center > Help > License Key > enter in your License Key > OK.

Please let me know if you have any questions.

[jimbo002]

Well, that fixed that, but now there is no Rithmic listed in the Connections List. Also, NT8 does not boot up as Multibroker as it should.

[NinjaTrader_PatrickH]

Hello jimbo002,

Thank you for your response.

Please reach out to us at platformsupport[at]ninjatrader[dot]com with your License Key so we may look into this matter further. Please reference this thread in your email.

We look forward to assisting you further.

[EddyEd]

Hello,
just I have the same problem. After a long time I wanted to start to trade, but my lifetimelicense code is not acceoted. only the sim-license is working

[NinjaTrader_Spencer]

Hello EddyEd,

Thank you for your post.

Please write into platformsupport[at]ninjatrader[dot]com with your License Key, which may be found by going to the Control Center > Help > License Key.

Also included ATTN Spencer in the Subject line as well as a link to this forum post.