Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Panels not holding saved size on initiation

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Panels not holding saved size on initiation

    Hello, This is a minor issue but, for me, an annoying one. Each morning when I boot the platform all of the chart panel sized go back to some default. I have to manually go
    through each chart and resize every panel back to something workable. Just seeing if I am missing something or why is this not saved when the workspace is saved.

    I save each day.

    Thanks
    Mark

    #2
    Hello markbb10,

    Thanks for posting to the forums

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.

    Open your NinjaTrader folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once you have emailed these to us, you may delete these compressed folders.

    I look forward to your reply.
    Marco G.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by ender_wiggum, Today, 09:50 AM
    1 response
    5 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by rajendrasubedi2023, Today, 09:50 AM
    1 response
    10 views
    0 likes
    Last Post NinjaTrader_BrandonH  
    Started by geotrades1, Today, 10:02 AM
    0 responses
    4 views
    0 likes
    Last Post geotrades1  
    Started by bmartz, Today, 09:30 AM
    1 response
    8 views
    0 likes
    Last Post NinjaTrader_Erick  
    Started by geddyisodin, Today, 05:20 AM
    3 responses
    25 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Working...
    X