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Market replay

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    Market replay

    Trade date: 4/9/18

    ZN 6-18

    8 35AM NY time: bid/ask quantities remain fixed as trades go off at either price.

    please advise

    #2
    Hello nepenthean,

    Thanks for writing in.

    I'm not seeing this behavior on my end.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please include a link to this forum thread in the body of your email.
    Alan S.NinjaTrader Customer Service

    Comment


      #3
      I emailed you again with log/trace files since MR is acting the same problematic way again.

      Thank you

      Comment


        #4
        I have not received a reply for the post I made on 4/17/18.

        MR is presenting the same problem for trade date 4/5/18. Please advise.

        Comment


          #5
          Hello nepenthean,

          It looks like we may not have received your log and trace files.

          Please resend the diagnostic files so we can investigate further.
          Alan S.NinjaTrader Customer Service

          Comment


            #6
            email sent with log/trace files.

            Comment

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