Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Ninjatrader keeps force closing

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Ninjatrader keeps force closing

    Hello,

    My ninjatrader 8 (64bit) keeps on force closing. A couple of days ago I had a workspace with around 200 tabs opened and it could not handle it. So I decided to have 3 different workspaces with 70 tabs opened in each of those, but the problem persists. Please see the log attached in case it helps, in this case I had 3 force closes all of them after connecting to kinetick.

    Is there anything I could do (different setting) for this not to happen ?

    Regards
    Attached Files

    #2
    Hello fluffier,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2228179" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by AveryFlynn, Today, 04:57 AM
    0 responses
    3 views
    0 likes
    Last Post AveryFlynn  
    Started by RubenCazorla, 08-30-2022, 06:36 AM
    3 responses
    77 views
    0 likes
    Last Post PaulMohn  
    Started by f.saeidi, Yesterday, 12:14 PM
    9 responses
    23 views
    0 likes
    Last Post f.saeidi  
    Started by Tim-c, Today, 03:54 AM
    0 responses
    3 views
    0 likes
    Last Post Tim-c
    by Tim-c
     
    Started by FrancisMorro, Today, 03:24 AM
    0 responses
    5 views
    0 likes
    Last Post FrancisMorro  
    Working...
    X