Ninjatrader 8 Playback/replay market issue

[alejandro888]

Hello support,

I went from realtime demo where I was testing my strategy to playback, which is really a headache do backtesting.

My issue after set X date time in "Go to" option which takes long... it seems is normal when using NT8 which really bad and I think it can be improved (soft developer here), after a while the scroll time reach the target then I press the green button to play the market, then the scroll goes back to 12:00:00 am...
I have to set the date time twice to be able to replay de market to certain date-time, which is very annoying taking into consideration the time it takes and the expensive NT8 is.

Regards

[NinjaTrader_EricB]

Hello,

Thank you for your post.



Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

Include ticket number 2234115 in the body of the email.

Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once complete, you can delete these compressed folders.


We look forward to assisting further.