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Chart bug- Data displayed 1 bar too far to the right

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    Chart bug- Data displayed 1 bar too far to the right

    Hello,

    We have a problem with the chart, it displays a bar too far to the right than it should be.

    *Note that my timezone is: UTC -5 Eastern Time (US & Canada)**

    Ex:1
    On a 1min chart, if the current time on my computer is 8:11am,
    Normally the bar currently progressing on the chart should be at 8:11am. (new bar only at 8:12am)
    Issue: The chart is already on the 8:12am bar, when it's only 8:11am.

    Ex2 :
    On a 5min chart, if the current time is 8:11am.
    Normally the bar currently progressing on the chart should be at 8:10am. (new bar only at 8:15am)
    Issue: The chart is already on the 8:15am bar, when it's only 8:11am.

    Ex3 (easier to see) :
    On a 1H chart, if the current time is 9:05am.
    Normally the bar currently progressing on the chart should be at 9:00am. (new bar only at 10:00am)
    Issue: The chart is already on the 10:00am bar, when it's only 9:11am.

    I'm not sure if the problem is related to the timezone but rather a NT8 bug that simply displays the data one bar too far. E.g.: on the 5min timeframe, the error is 5min (1 bar) in the "future", i.e. 1 bar 5min too far away.

    ​​​​​​​Here is a video that shows how to reproduce this issue:
    https://screencast-o-matic.com/watch/cqjioiOMfK

    Here is everything that has been tried/verified:
    1) Reload all historical data, Reset DB, Reinstall NT8
    2) Time sync with Windows Internet time is working
    3) Timezone of Window (UTC -05:00 Eastern Time (US & Canada))
    4) Timezone of NT8 setting (UTC-05:00 Eastern Time (US & Canada))
    5) Tested on market replay of ES09-19 Futures
    6) Tested on data realtime from Coinbase (BTCUSD)
    7) Tested on Windows7 and Windows10
    8) 2 different PC installation, with NT8 fresh install

    **I have also added screenshots to help you better understand the problem.**

    Please let me know if this is a known issue/if there is a solution for this.

    Thank you for your help.


    #2
    Hello Market1337,

    NinjaTrader will use the close time of the bar for the bars time.

    If the current time is 8:11 and the building bar closes at 8:15, the bar time will be 8:15.

    Below is a link to the help guide.
    https://ninjatrader.com/support/help...ldingChartBars
    Chelsea B.NinjaTrader Customer Service

    Comment


      #3
      Hello Chelsea,

      Thank you for your response, but for me, it seems to me that it's really not practical and a strange design choice (almost a bug per design...). When we analyze timeframe such as 1H and more, the problem is even more visible.

      I just found some posts similar to mine in the forum that is more than 5 years old, so I'm not the only one who doesn't really understand the choice to display the data in this way.

      But maybe I am missing something? Is there an advantage to your way of displaying data compared to other platforms? I have not seen any other platform display charts this way. (Tradingview, Metatrader, Tradestation, jForex, ctrader, etc...)

      Is there a way to make the price look like other platforms, or is it possible to consider this as an option in future versions of NinjaTrader?

      Thank you for your help.

      Comment


        #4
        Hello Market1337,

        It is not possible to change how bars are timestamped in NinjaTrader.

        I will submit a feature request on your behalf for the bars to be timestamped with the open time of the bar.
        Once I have a tracking ID for this request I will post in this thread for future reference.
        Chelsea B.NinjaTrader Customer Service

        Comment


          #5
          Hello Market1337,

          Thanks for your patience.

          A vote has been added to the existing feature request for you. You may track this request under the number SFT-3377.

          Please let us know if we may be of further assistance to you.
          Kate W.NinjaTrader Customer Service

          Comment


            #6
            Would it be possible to have an update on the status of this request?

            How many votes are there currently for this request?

            Where can I monitor the evolution of this demand? (I would like not to have to ask every month)

            Comment


              #7
              Hello Market1337,

              SFT-3377 has not been implemented at this time.

              Unfortunately, we are not able to provide the number of votes and there is no place to track the demand or state of the request.

              As each release of NinjaTrader becomes available, you can check the release notes for an ID to see if something was implemented.
              https://ninjatrader.com/support/help...ease_notes.htm

              You can also inquire with platformsupport [at] ninjatrader [dot] and inquire if a feature request ID has been implemented.
              Chelsea B.NinjaTrader Customer Service

              Comment

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