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Error in Log

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    Error in Log

    I've been trying to set up my Nison Candlestick Scanner (NCS) in Market Analyzer to send an email when an alert triggers. I've got the email set up in Share Service and can successfully send myself a test email. I also have the scanner working properly because alerts pop up in the alert log as they should but the email alerts are not coming through. I'm getting this error in the log: "There was an error while sharing from the Share service GMAIL: "The parameter 'address' cannot be an empty string. Parameter name: address" I'm sure that's something I missed. Where/what is that? TIA.

    #2
    Hello crazyhorse2393,

    Thanks for writing in.

    Please send screenshots of your Share Service configuration as well as the 'Share a message' action within your alert configuration to PlatformSupport[AT]NinjaTrader[DOT]com.
    To send a screenshot with Windows 7 or newer I would recommend using the Windows Snipping Tool.

    Click here for instructions

    Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.

    Click here for detailed instruction

    Please reference the following ticket number in the body of the email: 2240466 ATTN: Tyler

    I look forward to being of assistance.
    Tyler M.NinjaTrader Customer Service

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