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Z-Order

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    Z-Order

    I'm using NT8 version 8.0.13.1 and the z-order is not accessible. (?)

    #2
    Hello Wilson,

    Thanks for the note.

    Can you clarify further on your issue with the Z axis? Do you have more than one object on the chart? Does the Z order appear when you select an object, hold shift and scroll?

    I look forward to your response.
    Ryan S.NinjaTrader Customer Service

    Comment


      #3
      That's the issue, by clicking on an object, it is NOT selected and holding the shift key + scrolling wheel only moves the chart. This happens all the time, regardless of opening a new chart and adding one object or many objects and regardless of restarting NT8.

      Comment


        #4
        Hello,
        Thanks for the note.

        Do black dots appear over the object you are selecting?

        Please write a note to platformsupport[at]ninjatrader[dot]com ATTN RyanS with your log and trace files attached.

        Please follow the steps below to manually attach your log and trace files:
        Open your NinjaTrader folder under My Documents.
        Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        Send the 2 compressed folders as attachments to this email.
        Once complete, you can delete these compressed folders.

        Also, please link this forum ticket in the body of the email.
        Thanks in advance; I look forward to resolving this item.
        Ryan S.NinjaTrader Customer Service

        Comment

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