I'm using NT version 8.0.18.1 64-bit. My OS is Win 10 Pro Version 1903 Build # 18362.295. Win 10 was reinstalled on this computer on 8/11/19 and the only software that has been installed on it is NT8 and Office. That's it. So there shouldn't be anything running in the background causing these issues.
I have attached three screenshots. The first (8.19.19.1300missed) shows the alert log from this morning. There was one alert at 8:00am and four at 9:00am. At that point NT8 was working perfectly. MA detected the correct candlestick patterns, sent me the alerts, and they were recorded in the Alert Log. MA correctly detected no other chart patterns until 13:00. On the same screenshot in the upper right you can see my cross hairs on the candle it missed. (You can tell by the time in the lower right hand corner that the screen shot was taken at 2:36pm) Even though the chart correctly recoginzed the TB chart pattern, MA analyzer did NOT detect it and there is no record of it in the Alert Log.
If you move to the second screen shot (8.19.19.1500miss), at 2:00pm on the GBPUSD there was a E (Bearish Engulfing) pattern that was detected and the appropriate alert was sent as can been seen in the Alert Log. Then at 3:00pm on the same pair a shooting star was detected and the MA correctly recognized it. HOWEVER, there was NO alert sent and it was not recorded in the Alert Log.
The third screenshot (8.19.19.1600miss) shows MA correctly detecting candle patterns on the EURGBP, USDCAD, and USDJPY, but no alerts were sent, and nothing was recorded in the Alert Log. At this point I'm assuming MA and the alert system have completely broken down.
So after several hours of performing perfectly NT8 starts behaving erratically. Sometimes it completely misses a pattern, sometimes it does exactly what it is supposed to, and sometimes the MA recognizes it but doesn't send the alert or record it in the Alert Log.
Frankly, I'm not completely sure if the issue is with NCS or NT8. I tend to lean heavily towards NT8 because the charts are printing the patterns correctly and NT8 handles it fine for the first few hours and then the erratic behavior begins between MA, sending the alert, and recording the alert in the Alert Log. The most common occurrence once NT8 starts to behave erratically is for MA to correctly detect the candlestick pattern, but NOT send the alert OR record it in the Alert Log as seen in the third screenshot. Please advise.
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