Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

slow data loading

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    slow data loading

    Hi, i am using API with interactive brokers, i am experiencing very long delays in loading live prices per each instrument in ninja platform.I have set up a list of 15 graphs and 6 market analysers to check indicators in 6 different timeframes. Is there a way i can make the loading process fast on a daily basis?

    #2
    Hello ferrpa,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by terofs, Yesterday, 04:18 PM
    1 response
    21 views
    0 likes
    Last Post terofs
    by terofs
     
    Started by CommonWhale, Today, 09:55 AM
    1 response
    3 views
    0 likes
    Last Post NinjaTrader_Erick  
    Started by Gerik, Today, 09:40 AM
    2 responses
    7 views
    0 likes
    Last Post Gerik
    by Gerik
     
    Started by RookieTrader, Today, 09:37 AM
    2 responses
    13 views
    0 likes
    Last Post RookieTrader  
    Started by alifarahani, Today, 09:40 AM
    1 response
    7 views
    0 likes
    Last Post NinjaTrader_Jesse  
    Working...
    X