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CQG/Continuum datafeed issue

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    CQG/Continuum datafeed issue

    Hello. I think there is a problem with the CQG / Continuum demo accounts. Right now they are not receiving real time. Thanks

    #2
    same here...?

    Comment


      #3
      Hello cls71,

      Thank you for your note.

      Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2249246" in the subject line so I may investigate this matter further.
      • Open your NinjaTrader folder under Documents.
      • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
      • Send the 2 compressed folders as attachments to this email.
      • Once complete, you can delete these compressed folders.
      I look forward to your reply.
      Chris Sch.NinjaTrader Customer Service

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