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NT8 crash

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    NT8 crash

    Good morning. Recently I upgraded my computer from a 8 yr old Toshiba to a Dell Optiplex with 2X the Ram. Loaded NT8 onto the Dell and for the past couple of days the computer reboots unexpectedly. I don't know if this is because of NT8 software or some type of compatibility issues with the new Dell. Running Windows 10 pro.

    Any help you can offer would be appreciated.

    Thanks

    #2
    Hello Rexsole,

    Thank you for your post.

    So that we may assist you with this issue please submit an email to PlatformSupport (at) Ninjatrader (dot) com, so that we may request specific files from you to look into whats occurring with your platform. NinjaTrader itself should never cause this behavior, however if the platform is recording a specific software error it would appear in your logs.

    Thank you, We'll look forward to your email.
    Heath R.NinjaTrader Customer Service

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