I found the problem to be duplicate GVX stocks that needed to be removed. In the instruments window, search for GVX and delete all instances that you see (NinjaTrader will automatically create an instrument as a stock if you try to pull it up on a chart and it does not exist in the database), then re-create GVZ as an index. Also, make the master instrument name "^GVX". I was able to get it to pull up after these steps.
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CBOE Gold Volatily index (GVZ) instrument not found
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Hello 7robert,
I found the problem to be duplicate GVX stocks that needed to be removed. In the instruments window, search for GVX and delete all instances that you see (NinjaTrader will automatically create an instrument as a stock if you try to pull it up on a chart and it does not exist in the database), then re-create GVZ as an index. Also, make the master instrument name "^GVX". I was able to get it to pull up after these steps.Chris L.NinjaTrader Customer Service
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Hello ChrisL, I am a little confused because you tell me about GVX and GVZ at the same time, the instrument I need is GVZ not GVX. But I can't put ^ GVZ as the name of the master instrument because it tells me that I can't assign characters like. :, ^ etc
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