Chart Date Discrepancies

[Segwin]

Looking at my charts at the close of the New York session (actual time 6:00PM EST). I'm seeing that some charts are still on May 7th while others have rolled over to May 8th. AUSUSD being one that is still on May 7th. I tried to create a new AUUS chart but still get the same date. It seems hit or miss as well.

AUSUSD & EURUSD stuck on the 7th.
NZDUSD & USDCAD on the 8th.

Any reason why this should behave this way?

[Segwin]

Update:

I disconnected from Oanda and connected to Forex.Com and the May 8th bar started to form. Went back to Oanda and it reverted back to the 7th on AUSUSD.

[NinjaTrader_DrewO]

Segwin,

Thanks for posting.

Happy to check into this and test on my end and follow up with you with my findings. Thanks for reporting!

[Segwin]

Doing it again this evening Drew.

MotiveWave has rolled over to the 9th but NT is still on the 8th at the New York close / both with Oanda. Tonight it looks like NT is running according to a 24 hour day and not NY close.

[NinjaTrader_DrewO]

Segwin,

We replicated this here on our end and will investigate further for more information. I'll follow up on this post with information as it becomes available.

[Segwin]

Thanks Drew - please keep me in the loop.

[Segwin]

Any word on a fix for this?


Thanks.

[NinjaTrader_DrewO]

Segwin,

Thanks for posting.

We are currently checking into this item on our end for a complete solution, but we were able to reproduce this behavior and identify the source. I'll be among those on our team confirming that this behavior is ultimately resolved, and I'll follow up here directly with more information as it becomes available.

[Segwin]

Looks like NT is printing the next bar daily at the NY close. This was while I was watching it live.

Spoke too soon. Closed NT on my main computer and later on started NT on my laptop to check in. The bar is still on 5/15/18. Oh well.

[NinjaTrader_PatrickG]

For any other users, this post and the post in the link below are reporting the same issue:

https://ninjatrader.com/support/forum/showthread.php?t=109708

This issue has been fixed in our internal build of NinjaTrader and should make it into the 8.0.14.0 build. Please look for '12826' in the release notes when a new version is available to verify that the fix is in that build:

http://ninjatrader.com/support/helpGuides/nt8/en-us/?release_notes.htm