IQfeed problem with Ninja 8.19

[jrtrader]

I updated to the newest version of ninja and also upgraded to the newest IQfeed client. I'm having problems loading second charts (5 sec. bars) for forex data. IQfeed.Adapter.BarsWorker message appears several hundred times in my logs and the chart doesn't fully load all bars. It works fine on minute bars etc.

[NinjaTrader_ChrisSch]

Hello jrtrader,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2285397" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.

[NinjaTrader_PatrickG]

For any other IQFeed users on 8.0.19.0 experiencing this symptom:

The Development Team implemented a hot fix yesterday hours after we discovered the symptom. To apply this fix, follow these steps:

• Copy your license key from the Control Center > Help > License Key.
• Close all running applications.
• Uninstall NinjaTrader within Windows Control Panel.
• Reboot your PC.
• Once these steps are completed, download and install NT8 from the link below.
  • http://ninjatrader.com/PlatformDirect
  • Please keep in mind that it is critical you download a new installer file. The old installer file from earlier that you used to install will not have the hot fix.

[explorer101]

Hello i just wanted to confirm and or check if this hotfix for v 19.0 overlayed the prior installer ? Ie you are not planning on a 19.1 release for this hotfix anytime in coming week(s) ?
thanks

[NinjaTrader_ChrisSch]

Hello explorer101,

Thank you for the reply.

Just to confirm here - the prior installer for v 19.0 was updated to include this hotfix.

Please let us know if further questions come up.