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NT crashed again and lost my workspace AGAIN

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    NT crashed again and lost my workspace AGAIN

    NT crashed - multiple monitor set-up - super annoying as it destroys the current workspace.

    This message appeared - details could not be retrieved as the whole screen was messed up:



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    #2
    Hello Irukandji,

    Thank you for your post.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.

    Open your NinjaTrader folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once you have emailed these to us, you may delete these compressed folders.

    I look forward to your reply.
    Marco G.NinjaTrader Customer Service

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