SuperDOM Always on Top bug

[chartish]

Ninjatrader 8, version 8.0.19.0 64-bit

If I have he SuperDOM up and have it in Always On Top mode, right click the chart, click Indicators, close Indicators dialog, the SuperDOM does not reappear. Once I make it visible again, the Always on Top is still checked, but the DOM disappears every time I click on something else. I have a mp4 of this behavior if you want me to email it to you.

[NinjaTrader_Kate]

Hello chartish,

Thank you for your post.

I've just tested in my installation, and am not experiencing the same - my Dynamic SuperDOM window pops right back to the front once the indicators dialog box is closed. Is this occurring with the Dynamic SuperDOM or the Static SuperDOM (if you have that enabled)?

Do you experience any errors, either on screen or noted in your log tab of your Control Center?

Thanks in advance; I look forward to assisting you further.

[chartish]

I am getting bar and index errors on an indicator, so I closed all my proprietary indicators and it still occurs. I closed Ninjatrader, saved the workspace and when I try to bring up NT8 I get "Ninjatrader has stopped working" error. There is nothing in the log when this happens.

[NinjaTrader_Kate]

Hello chartish,

Thank you for your reply.

This is indicative of potentially larger issues with your installation, but I'll need to see your log and trace files to assess what may be occurring.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 2293975 ATTN Kate W. Also please include a link to this forum post.

Thanks in advance; I look forward to assisting you further.

[chartish]

The program will not come up at all now. I am going to rename my workspace file and see if that will allow it to come up.

[chartish]

Renaming the file allows NT to come up. I emailed you the info.

[chartish]

I think there was something wrong with that workspace. After creating a new one and adding back my indicators it seems to work now.

[NinjaTrader_Kate]

Hello chartish,

Thank you for your reply.

That was exactly what I was going to suggest after looking at your log and trace files. It seemed that the error was occurring when the workspace attempted to load bars to your chart(s). You can always try restoring a previous copy of the workspace, too. You can do that from Tools > Database Management > Restore Workspace.

Please let us know if you run into any further issues.