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NT8 crashing on chart properties > font

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    #1

    NT8 crashing on chart properties > font

    Open chart > right click on chart > Properties
    Click on the arrow next to Font

    Program goes haywire and crashes

    Unhandled exception: Provide Value on 'System.Windows.Markup.StaticExtension' threw an exception

    Any suggestions?
    Tags: None
    #2
    Hello Sparkyboy,
    Thanks for your post.

    What is the full version number of your NinjaTrader installation? This can be found under Help -> About (Example: 8.0.13.1)
    Josh G.NinjaTrader Customer Service

    Comment

      #3
      It's on the latest version 8.0.13.1 64bit.

      Comment

        #4
        Please write in to PlatformSupport(at)NinjaTrader(dot)com about this item. Write ATTN:JOSH and reference this forum post. Also include your log and trace files. You may do this by following the steps below.
        • Open your NinjaTrader folder under My Documents.
        • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        • Send the 2 compressed folders as attachments to this email.
        • Once complete, you can delete these compressed folders.

        Thanks in advance; I look forward to resolving this item.
        Josh G.NinjaTrader Customer Service

        Comment

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