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Cant Connect to Data

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    Cant Connect to Data

    For some reason, my light is green, but I am unable Click image for larger version

Name:	Capture.JPG
Views:	54
Size:	52.1 KB
ID:	1073373 to connect to NT server to download data.

    #2
    Hello Newtrader101,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry.

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2298404 Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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