I have successfully converted to NT8. I set up my connection per instruction, I get the green dot and sound saying I am connected but when I open an EU 5m chart I get the candles but it does not move though I am connected. So something is not right. Can someone give me some suggestions...
-
Hello jamesr24,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.
I look forward to your reply.
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
47 responses
1,605 views
0 likes
|
by aligator
Today, 07:22 PM
|
|||
|
0 responses
8 views
0 likes
|
by jaybedreamin
Today, 05:56 PM
|
|||
|
6 responses
18 views
0 likes
|
by DJ888
Today, 05:12 PM
|
|||
|
0 responses
4 views
0 likes
|
by Jon17
Today, 04:33 PM
|
|||
|
0 responses
13 views
0 likes
|
by Javierw.ok
Today, 04:12 PM
|
Comment