Error Alert in NT 8

[rwilliam]

I keep getting this error alert message from time to time and was wondering what is going on with my NT 8 software.

Picture of error alert attached:

[NinjaTrader_ShawnB]

Hello rwilliam,

Thank you for your post.

There are many reasons why this error would appear. To know what is causing the message in your case, please send me your log and trace files so that I may look into what occurred.

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2307908 Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.